User Agreement

The Zero One Everything Model (hereinafter referred to as "the Product") is owned and operated by Beijing Zero One Everything Technology Co., Ltd. (hereinafter referred to as "the Company" or "we"), providing users (hereinafter referred to as "you") with generative AI-based question-and-answer technology services. This Agreement is a legally binding document between you and us. To better serve you, please read and fully understand the contents of this Agreement before using the Product. If you disagree with any part of this Agreement, please do not proceed further; if you are under 18 years old, please read and fully understand this Agreement with your guardian and use the Product and related services with their consent.
Unless you fully accept all the terms of this Agreement, you have no right to download, install, register, log in, or use (hereinafter collectively referred to as "use") the Product, or to use or obtain any related services of the Product (collectively referred to as "use" in this Agreement). If you use the Product and related services, it is considered that you have fully understood this Agreement and committed to being bound by it as a party to the Agreement. The Company reserves the right to formulate, modify this Agreement, or various rules from time to time as needed. The revised agreement and rules will take effect immediately after you click to agree.If you plan to continue using the services provided by the Product after the new rules take effect, we suggest you fully read the new agreement or rules. Once you click to agree, you acknowledge and agree to abide by all the contents of the updated agreement or rules.
If you refuse to accept the new agreement and rules, you have the right to give up or terminate the use of the services provided by the Product. However, the matters you agreed to during the previous use of the Product or related services will not be affected.

If you have any questions, comments, or suggestions about the content of this Agreement, you can contact us by sending an email to[support@lingyiwanwu.com]

I. Scope of Application

1. Users: Refers to all users who directly or indirectly obtain or use the "Zero One Everything" Product and related services, including individuals, legal entities, and other organizations.
2. The content of this Agreement also includes the related agreements and rules about the "Zero One Everything" software and related services that the Company has published and may continuously update and publish. Once the user clicks to agree and the content is delivered to the user in an appropriate way (website announcement, system notification, etc.), it becomes an integral part of this Agreement, which you should also abide by.

II. Service Introduction

1. Relying on the Zero One Everything Model technology, Zero One Everything provides AI-based question-and-answer services. Users need to input text information in the dialogue box, and Zero One Everything will output corresponding content based on the user's input as a response, including text, tables, code, images, PPT, etc. Zero One Everything collects and analyzes the user's input and output information to improve recognition and response capabilities and enhance the intelligence and content quality of the service. Users can provide feedback on the output, including likes, dislikes, etc., to express their opinions on the output of Zero One Everything.
2. The specific functions of this service will continuously evolve and update based on user feedback, technological upgrades, or changes in relevant regulatory policies.
3. When you use a specific function of this service, there may be separate agreements and related business rules for that specific function ("Specific Agreements"). Please read and agree to the relevant specific agreements before using that specific function. In case of any conflict between this Agreement and the Specific Agreements, the provisions of the Specific Agreements shall prevail.
4. When you use products or services provided by third parties (e.g., through plugins, links, etc.) while using this service, please abide by the user agreements, usage rules, privacy policies, and other legal documents published by third parties. Within the scope permitted by law, we are not responsible for any third-party products and any content.

III.About "Accounts"

1.Account Registration

(1) You can apply for account registration to authorize login using this Product. Your account is the mobile phone number you register with, and you register and log in using the account + verification code method. The account you set up is your credential to log in and use the Product as a registered user. (2) You understand and promise that the account you set up must not violate national laws and regulations and the Company's related platform rules. Your account name, avatar, profile, and other registration information, and other personal information, if containing professional information, should be consistent with your true professional information. Your registration information should not contain illegal or bad information, and you should not use others' names (including but not limited to impersonating others' names, titles, logos, avatars, etc. that can cause confusion) to set up accounts without their permission. You should not maliciously register accounts (including but not limited to frequent registration, batch registration of accounts, etc.). You should abide by relevant laws and regulations during the account registration and use process and not commit any acts that infringe national interests, harm other citizens' legal rights, or are harmful to social morals. The Company has the right to review the registration information you submit, but the Company's review does not represent responsibility for the authenticity, accuracy, validity, or legality of your submitted information. You should independently assume responsibility for such information. (3) When registering an account, you should ensure to fill in a valid mobile phone number for account registration/login and complete account registration using mobile phone verification SMS. If the mobile phone number you provide is incomplete or inaccurate, you may not be able to use the Product or may be restricted during use. (4) You should ensure the authenticity of the information provided at the time of registration. Please use real, accurate, legal, and valid related authentication materials and necessary information when registering and managing your account. If the materials you submit or the information you provide are inaccurate, untrue, illegal, or if the Company has reason to suspect that the materials are erroneous, false, or illegal, the Company has the right to refuse to provide you with related services, or you may not be able to use the Product or some functions may be restricted during use.

Account Use

(1) The ownership and related rights of your account in this Product belong to the Company. After completing the registration procedure, you only have the right to use the account. You should use, operate, and manage the Product account correctly and appropriately. If you are an individual, your account is limited to your personal use. Without the Company's written consent, you are prohibited from gifting, lending, renting, transferring, selling, or otherwise permitting others to use the account in any form. If you register as a user of the Product on behalf of a company or other organization, it is limited to your organization and its internal employees. Unless otherwise stated on the relevant interface of the Product, or you have another agreement with us, you are prohibited from gifting, lending, renting, transferring, selling, or otherwise permitting others to use the account without the Company's written consent. If the Company discovers or has reasonable grounds to believe that the account user is not you, the Company has the right to suspend or terminate the service to the registered account without notifying you and has the right to cancel the account without bearing any legal responsibility to you.
(2) You are responsible for maintaining the security and confidentiality of your personal account and bear all legal responsibilities for activities conducted under your registered account name, including but not limited to any data modifications, speech publications, and other operational activities you conduct on this Product. You should attach great importance to the confidentiality of your account and not disclose your account to others under any circumstances. If you discover unauthorized use of your account or any other security breach, you should immediately notify the Company.
(3) If you lose your account, you can follow the Company's appeal process to request account recovery in a timely manner. You understand and acknowledge that the Company's account recovery mechanism only requires consistency between the information filled in on the appeal form and the system's recorded data. If the information you provide is untrue or incomplete, resulting in the inability to verify your identity or determine your needs, leading to any losses, you shall bear them yourself. At the same time, you understand that our response and measures require a reasonable period. We are not responsible for any losses caused by reasons not attributable to the Company.
(4) The Company specifically reminds you to properly manage your account. After using it, you should safely log out. You bear the responsibility for any account theft caused by improper management. If your account is used by a third party or encounters any other problems, you have the obligation to promptly notify the Company (including but not limited to providing your identity information and related identity documents, relevant facts, and your requirements).
(5) To better provide services to you, the Company has the right to grade and classify users of the Product and has the right to set corresponding privileges and provide corresponding services according to the level.

3. Account Cancellation

You have the right to cancel your account. You can apply for account cancellation through the "Cancel Account" feature, or contact our customer service in the manner described in this agreement to assist you in canceling your account. After receiving your cancellation request, we need to verify your identity. Once verification is successful, we will complete the cancellation within 15 working days. To ensure security, we may require you to provide corresponding proof of your identity and the legitimacy of your request. After successful cancellation, we will delete your personal information or anonymize it as soon as possible in accordance with legal and regulatory requirements.

IV.Service Content of the Product

1. You can use this product via computers, mobile phones, and other terminals in forms such as web pages and apps, specifically based on what our company provides. Additionally, our company will continuously enrich the terminals and forms of using this software.
2. The services provided by this product to you include text generation, AI-based question answering, natural language processing, image generation, and other AI product services. You understand and agree that our company reserves the right to add new services, change, suspend, or terminate the provision of the above services.

V. User Behavior Standards

1. Before using this product, please ensure that you have all the legal capacity, qualifications, and conditions required for using this product, and that your usage complies with all applicable laws and regulations, without violating any content of this agreement or rules publicly displayed on the product's related pages. We have the right to check your identity information and usage behavior to determine whether we can continue to provide services for you. If we find that you do not meet the aforementioned requirements during the service process, we have the right to immediately stop providing services to you.
2. You fully understand and agree that the information uploaded, shared, and disseminated by users of this product does not represent the views of our company, and our company bears no responsibility for it. Meanwhile, you should independently judge the content provided by other users of this product and bear all risks arising from using that content, including risks due to reliance on the correctness, completeness, or legality of the content. This platform does not bear any legal responsibility for this.
3. Our company grants you non-commercial use of this product, but if you wish to use it commercially (including but not limited to selling, copying, distributing, pre-installing, bundling, or other activities that could bring you any form of commercial benefit), you must first obtain written authorization and permission from our company.
4. You shall not modify, copy, or disseminate any materials related to this product. If you copy, modify, or disseminate these materials, thus causing damage to others or to our company, you shall bear the corresponding legal responsibilities. You shall not delete, cover up, or change the copyright declarations, trademarks, or other rights statements of our company.
5. Your act of publicly publishing, disseminating, and sharing images, texts, audio, and other information using this product indicates that you have the right to license and agree to grant our company and its affiliates worldwide, permanent, irrevocable, and free rights to (1) exercise storage, use, publishing, copying, modification, adaptation, publication, translation, creation of derivative works, dissemination, performance, and display of such information; (2) incorporate all or part of the information into other forms of works, media, technology; (3) commercially develop the uploaded and published information; (4) provide information downloads, on-demand, data transmission, and related promotional and advertising services to users' computer terminals, mobile communication terminals (including but not limited to portable communication devices like mobile phones and smart tablets) through wired or wireless networks; (5) sublicense these rights to third parties; and (6) gather evidence and initiate lawsuits against third-party infringement in our own name.
6. You must ensure that the symbols, texts, images, etc., you upload, publish, and disseminate on this product (including but not limited to texts used as prompts or any other content that assists in generating AI-generated content from LingYiWanWu) do not violate laws, regulations, and corresponding normative documents, and that you own them or have obtained full, necessary, and effective legal permission and authorization from the rights holders involved in the uploaded content, without infringing any third party's legal rights. You shall not provide any products and services to minors that induce addiction or produce, copy, publish, or disseminate information containing content harmful to the physical and mental health of minors. Otherwise, all adverse consequences shall be borne by you, and you shall also bear compensation responsibilities to our company for any losses caused. In the event that rights holders claim their rights against our company due to your violation of this clause, our company has the right to delete, take offline, block the disputed content after verification, and take measures against you such as warning, rectification within a time limit, restricting account functions, suspending use, closing accounts, and prohibiting re-registration.
7. You shall ensure not to use this product to infringe the legal rights and interests of our company and others, and are prohibited from using network vulnerabilities, malicious software, or other illegal means to disrupt the normal operation of this platform. Otherwise, our company has the right to take measures such as warning, rectification within a time limit, restricting account functions, suspending use, closing accounts, and prohibiting re-registration against the user according to the severity of the situation. If the user's behavior constitutes a crime, our company has the right to transfer it to the judicial department for handling. Our company does not bear any responsibility for your illegal or breach of contract behavior while using this product.
8. Users are prohibited from engaging in the following behaviors:
(1) Using any unauthorized plugins, cheats, systems, or third-party tools to interfere, disrupt, modify, or otherwise impact the normal operation of this product.
(2) Engaging in any behavior harmful to computer network security targeting this product, including but not limited to:
a. Illegally intruding into others' networks, disrupting their normal functions, stealing network data, and other activities harmful to network security.
b. Providing specialized programs and tools used for intruding into networks, disrupting network functions, and stealing network data.
c. Knowing others is engaging in activities harmful to network security and providing them with technical support, advertising promotion, payment settlement, etc.
d. Using unauthorized data or accessing unauthorized servers/accounts.
e. Unauthorized access to public computer networks or others' computer systems and altering, deleting, or adding stored information.
f. Attempting without authorization to probe, scan, or test weaknesses of this service system or network, or other behaviors intended to destroy network security.
g. Attempting to interfere with or disrupt the normal operation of this service system or website, intentionally spreading malicious programs or viruses, and other behaviors that disrupt regular network information services.
h. Falsifying TCP/IP packet names or parts of names.
(3) Maliciously registering accounts for this product, including but not limited to frequent or bulk account registrations.
(4) Deleting, tampering with, or concealing the identification of AI-generated content marked by us (including visible significant markings on the generated content and covert identifiers embedded in the metadata of the generated content through specific technical means).
(5) Using any automated or programmed method to extract data or outputs from this product, including scraping, collecting, or extracting data.
(6) Using the content generated by this product to develop models that compete with LingYiWanWu, including developing or training any artificial intelligence or machine learning algorithms or models.
(7) Creating mirrors of this product's web pages, or reproducing or copying this product using any technical means.
(8) Deleting, modifying, obscuring, or in any other way replacing our related commercial names, trademarks, service marks, domain names, or other obvious signs of our partners included in the provision of this product, deleting any copyright declarations, trademark declarations, or other property rights statements contained in this product.
(9) Other behaviors that may harm our company or this product.
(10) Producing, copying, uploading, publishing, or disseminating information content prohibited by laws and administrative regulations, including:
1) Opposing the basic principles established by the Constitution.
2) Endangering national security, divulging state secrets.
3) Subverting state power, overthrowing the socialist system, inciting separatism, and undermining national unity.
4) Damaging the national image, honor, and interests.
5) Advocating terrorism, extremism, or inciting terrorist activities, extremist activities.
6) Advocating national hatred, discrimination, and undermining national unity.
7) Inciting regional discrimination, regional hatred.
8) Undermining national religious policy, advocating cults and superstitions.
9) Fabricating and spreading rumors, false information, disrupting economic and social order, undermining social stability.
10) Spreading and disseminating violence, obscenity, pornography, gambling, murder, terror, or inciting crime.
11) Infringing upon the legal rights of minors or harming their physical and mental health.
12) Secretly photographing or recording others without their permission, infringing upon their legal rights.
13) Containing terror, violent, bloody, highly dangerous content that endangers the physical and mental health of performers or others.
14) Endangering network security, using the network to harm national security, honor, and interests.
15) Insulting or defaming others, infringing on their legal rights.
16) Threatening others with violence, searching for people's personal information online without their consent.
17) Involving others' privacy, personal information, or data.
18) Spreading foul language, damaging social order and good customs.
19) Infringing others' privacy rights, reputation rights, portrait rights, intellectual property rights, trade secrets, and other legal rights and interests.
20) Using this product to promote or advertise for yourself or a third party without the company's permission (including but not limited to adding third-party links, advertisements, etc.).
21) Excessive marketing information, harassment information, and/or spam, vulgar information, junk advertisements.
22) Producing, copying, uploading, publishing, and disseminating content, comments, and messages in languages other than the common language of this product.
23) Unrelated to the content produced, copied, uploaded, published, and disseminated, as well as comments and messages.
24) Meaningless content published and disseminated, or deliberately using a combination of characters to evade technical review.
25) Producing, copying, publishing, and disseminating false news information.
26) Other information that violates laws and regulations, policies, and public order and morals, negatively impacts the network ecology, disrupts the normal operation of our product's cooperative platforms, or infringes on the legal rights and interests of other users or third parties.
The content generated by this product is for reference only and does not constitute any advice or decision-making for you. This product is not intended to provide any automated decision-making services, unless otherwise specified on the relevant interface of this product, or as agreed upon by you and us. You should not use this product as an automated decision-making tool or technology.

VI. Statement of Rights and Confidentiality

1. Our company owns the intellectual property rights and related rights of this product, protected by the International Copyright Convention, the Copyright Law of the People's Republic of China, Patent Law, and other intellectual property laws and regulations. Unless prior legal authorization is obtained from our company, you are prohibited from modifying, adapting, plagiarizing, copying, disseminating, transmitting, displaying, distributing, authorizing, producing, or selling derivative works/products, derived products of this product, or obtaining the source code of this product and its dependent programs through reverse engineering, decompiling, disassembling, or other similar actions. If you fail to comply with these terms, within the legal limits and without infringing on the rights of other parties, we reserve the right to immediately terminate the provision of products and services to you, and you must destroy any content of the aforementioned services or products that you have obtained.
2. Our company grants you a revocable, limited, non-exclusive, non-transferable right to use this product, solely for non-commercial purposes.
3. Please note, unless otherwise stated on the relevant interface of this product, or as agreed upon by you and us, the rights to the content generated by this product belong to you. However, based on the service objectives of this service, such generated content is only for your personal learning and entertainment use. Unless with written consent from our company, you shall not use it for any commercial purposes, and you are solely responsible for your use of the generated content. Additionally, you irrevocably grant our company and its affiliates a worldwide, permanent, irrevocable, free license to use the generated content for (1) storage, use, publication, copying, modification, adaptation, publication, translation, creation of derivative works, dissemination, performance, and display; (2) incorporation of all or part of the content into other forms of works, media, technology; (3) commercial development of the uploaded and published content; and (4) provision of downloads, on-demand, data transmission, and related promotions and advertising services to users' computer terminals, mobile communication terminals (including but not limited to portable communication devices such as mobile phones and smart tablets) through wired or wireless networks; (5) sublicensing to third parties; and (6) legal actions and evidence collection against third-party infringement in our name. You should note that the copyright of the content generated by this service is maintained by you and should be used after independent judgment. If any intellectual property issues arise from the creation or use of the generated content, you are responsible for handling them, and we are not liable for any resulting losses. Furthermore, if such issues cause losses to us, we reserve the right to seek compensation from you.
4. Confidentiality
(1) Our company will take special confidentiality measures, through these strict measures, to strive to protect your information from unauthorized access, use, or disclosure. Maintaining the security and normal use of this service is the joint responsibility of our company and you, and we will take appropriate security measures and technical means to maintain this product.
(2) You understand and agree that, except for human-made reasons by our company, we are not legally responsible for information leakage caused by natural disasters, theft, robbery, hacker attacks, etc.
(3) Our company no longer undertakes confidentiality obligations in the following situations:
a) Information, voice, video, and text manuscripts provided by you being publicly disclosed for reasons not attributable to our company;
b) Disclosure required by laws and regulations, demands from administrative and judicial authorities, or other authorized institutions;
c) Previously obtained your authorization;
d) For finding, preventing, or dealing with fraud, security, or technical issues;
e) For executing relevant service agreements or this policy, maintaining public social interests;
f) For protecting the personal and property safety or other legal rights of our customers, us, our affiliated companies, other users, or employees, or other reasonable and necessary purposes.

VII. Service Fees

1. This product may charge you fees during the provision of this service, subject to the information published about this product at the time. Users should pay relevant fees according to the billing standards and methods published by this product for chargeable items used.
2. For functions that are temporarily free of charge, this product has the right to unilaterally change the service content, service duration, and service standards of the temporarily free services according to actual conditions, and users understand and accept the aforementioned changes.
3. Before the aforementioned modifications, changes, or commencement of charging, this product will notify or announce on the relevant service page. If users refuse to pay, they will no longer be able to continue using the chargeable functions of this service.

VIII. Disclaimer

1. Although this product has been thoroughly tested by our company, we cannot guarantee its full compatibility with all software, hardware, and systems. If incompatibility arises, you may notify us for technical support. If the issue cannot be resolved, you have the option to stop using this product.
2. Our company makes no guarantees of any kind, whether explicit or implied, for the following:
(1) The related network services provided under this agreement will meet users' requirements;
(2) The related services provided under this agreement will not be affected by force majeure, computer viruses, hacker attacks, system instability, user location, user shutdown, reasons from telecommunications departments, and other external or human factors such as network, technology, communication lines, etc.;
(3) The related services provided under this agreement will be 100% accurate, reliable, functional, timely, error-free, undisturbed, uninterrupted, and faultless;
(4) The related services provided under this agreement will fully understand users' input content like humans, and there will be no situations where the risks and ethical issues in your input content or the content generated by this product cannot be detected;
(5) The generated content from the related services provided under this agreement (although automatically filtered by artificial intelligence algorithms and necessary manual review) will not have flaws, contain false content, or have unreasonable aspects causing user discomfort.
3. You understand and agree that even though our company has taken effective measures to improve the accuracy and reliability of the generated content, due to the scale of the LingYiWanWu Large Model and the inherent randomness of its probabilistic factors, the output content may deviate from objective facts in certain cases. We cannot guarantee the authenticity, accuracy, objectivity, completeness, timeliness, or practicality of the output content.
4. Third-Party Products and Services
(1) You acknowledge and agree that if you use products or services provided by third parties pointed to by links and tags through this product, in addition to complying with the provisions of this agreement, you should also comply with the user agreements of the third parties. If you do not comply with these requirements, the third party or national authorities may sue you, fine you, or take other punitive measures.
(2) When you use this software or request specific services from this product, this software may call third-party systems or support your use or access through third parties. The results of such use or access are provided by the third party (including but not limited to services provided by third parties through plugins of this software). Our company does not guarantee the security, accuracy, validity, or other uncertain risks of the services and content provided through third parties. Any disputes and damages arising from this will be borne by you.
(3) You understand and agree that any disputes arising from using products or services provided by third parties are to be resolved and borne by you.
5. Unless otherwise stated on the relevant interface of this product, or as agreed upon by you and us, we do not bear any responsibility for any damages caused to you by using this product, including but not limited to direct, indirect, special, incidental, consequential, or punitive damages of any nature, regardless of whether you have previously informed us of the possibility of such damages.
6. To the maximum extent permitted by applicable laws and regulations, the amount of compensation we provide to you will not exceed the service fees you have paid for using our product.

IX. Privacy Protection

In the process of using this product, to provide you with AI product services, we may collect and process your personal information. We understand the importance of personal information to you and will strictly protect your personal information in accordance with national laws and regulations. For details on our personal information collection and processing rules, please refer to the "LingYiWanWu Large Model Privacy Policy."

X. Breach of Agreement

1. In case of your breach of this agreement or other service terms, the company reserves the right to independently judge and take appropriate measures against you depending on the situation. These measures may include issuing warnings, demanding corrections within a specified time, restricting account functions, suspending usage, closing accounts, and prohibiting re-registration. The company has the authority to announce the results of such actions and decide whether to restore usage based on the actual situation. For actions suspected of violating laws and regulations or criminal offenses, records will be kept and reported to the relevant authorities for investigation in accordance with the law.
2. If your breach of this agreement or other service terms leads to complaints or legal claims by third parties, you shall bear full legal responsibility. If your illegal or breach of contract actions cause the company and its affiliated or controlling companies to compensate any third party or face penalties from state authorities, you shall fully compensate for all losses incurred by the company and its affiliates or controlling companies.
3. The company respects and protects the legal rights and interests of legal persons and citizens, including intellectual property rights, reputation rights, name rights, privacy rights, etc. You guarantee that the text, images, links, etc., uploaded while using this product do not infringe any third party's intellectual property, reputation, name, privacy rights, or other rights and legal interests. Otherwise, upon receiving notification from the rights holder or related parties, the company has the right to remove the alleged infringing content. You shall bear full legal responsibility for all claims of rights by third parties; if your infringement causes losses (including economic and goodwill losses) to the company and its affiliates or controlling companies, you shall also fully compensate for all the losses incurred.

XI. Changes, Interruption, and Termination of Services

1. You understand and agree that the services provided by the company for this product are based on the current state of technology and conditions. The company will make its best efforts to provide services to ensure continuity and security. You understand that the company cannot always foresee and prevent technological and other risks, including but not limited to force majeure, viruses, Trojans, hacking attacks, system instability, flaws in third-party services, and other various security issues that may cause service interruption, data loss, and other losses and risks.
2. You understand and agree that we may add, modify, suspend, or completely stop a service. You can stop using our services at any time, and we may also stop providing services to you at any time or add or set new restrictions to our services. If we decide to cease the operation of this product, under no circumstances can you claim or demand any compensation from us for terminating the operation.
3. In any of the following situations, we have the right to interrupt or terminate the services provided to you:
(1) According to legal requirements, you must submit true information, but the personal information you provide is not true or inconsistent with the information provided at registration, and no reasonable proof is provided.
(2) You violate relevant laws and regulations or the stipulations of this agreement.
(3) As required by legal regulations or demands of competent authorities.
(4) For safety reasons or other necessary circumstances.
4. If you wish to terminate this service, you can contact us in the manner specified in this agreement. After receiving your notice and passing our review, we will immediately terminate the service and promptly delete your personal information or anonymize it as required by law. However, we still reserve the right to exercise the rights stipulated in this agreement for any illegal behavior or breach of this agreement you committed during the previous use of this product.

XII. Instructions for Use by Minors

1. This product is primarily aimed at adults. If you are a minor under 18 years of age, you should carefully read and agree to this agreement under the supervision and guidance of your guardian before using this product.
2. We attach great importance to the protection of personal information of minors. When minors fill in personal information, please enhance personal protection awareness and be cautious, and use this product correctly under the consent and guidance of the guardian.
3. Minor users and their guardians understand and confirm that if you violate laws and regulations, this agreement, or the rules displayed on the related interface of this product, you and your guardians shall bear all legal responsibilities according to the law.
4. Special instructions for minor users:
- Young users of this software and related products should use the internet correctly within a reasonable range under the supervision and guidance of their guardians, avoid indulging in the virtual internet space, and develop good internet habits.
- Young users must abide by the "National Youth Network Civilization Convention":
(1) Be proficient in online learning and do not browse harmful information.
(2) Communicate honestly and friendly, and do not insult or defraud others.
(3) Enhance self-protection awareness and do not arbitrarily meet with netizens.
(4) Maintain network security and do not disrupt network order.
(5) Benefit physical and mental health and do not indulge in virtual space.

XIII. Complaints and Reports of Violation Information

1. If you discover that the product or the content generated by this product violates laws and regulations, internet or cultural management policies, disrupts public order and good customs or affects the normal operation of society, or infringes on your legal rights and interests (including but not limited to intellectual property, personal information, portrait rights, reputation rights, etc.), please contact us at any time for complaints and reports. We will promptly verify and confirm, and if we find the existence of the situation you complained or reported, we will immediately take reasonable measures such as stopping generation, transmission, removing the offending content, and correcting the algorithm model, and reply to you. Generally, after receiving your complaint or report, the verification and feedback time will not exceed 15 working days. If we find that further investigation is needed, we will also timely communicate with you about the current handling situation.
2. As stipulated by laws and regulations, we will report problems found in the product or the content generated by the product to the relevant authorities.
3. You can send an email to [support@lingyiwanwu.com] to contact us for reporting and complaints.

XIV. Miscellaneous

1. The establishment, execution, interpretation, and resolution of disputes of this agreement shall be governed by the laws of China and under the jurisdiction of Chinese courts. If any dispute arises concerning the content of this agreement or its execution, both parties shall try to resolve it amicably; if negotiation fails, either party may file a lawsuit in the People's Court of Haidian District, Beijing.
2. This agreement constitutes a complete agreement between both parties on the matters stipulated in this agreement and other related matters. Apart from the provisions of this agreement, no other rights are granted to the parties of this agreement.
3. If any clause of this agreement is wholly or partially invalid or unenforceable for any reason, the remaining clauses of this agreement shall still be valid and binding.
4. This service is limited to use within mainland China. If you use it outside mainland China (especially in the European Union), the company will not bear any responsibility for any consequences.
5. This agreement takes effect from the day you agree to check or sign online and successfully register as a user of this platform, unless the company terminates this agreement or the user loses the status of a user of this platform. The termination of this agreement does not exempt the user from obligations and responsibilities according to this agreement or other relevant agreements and rules.
6. If you have any opinions or suggestions regarding this agreement or matters related to this service, you can contact us by sending an email to [support@lingyiwanwu.com], and we will provide timely feedback. You should ensure that your contact information is unobstructed to receive calls or messages from us, and we will not bear any responsibility for any losses caused by your failure to receive notifications. To efficiently address your concerns and provide timely feedback, you are required to submit proof of identity, valid contact information, written requests, and relevant evidence. We will process your request after verifying your identity. Generally, we will reply within thirty days.